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Effective date: 11th July 2025

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At European Saddlery School, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

We are the European Saddlery School (“we”, “our”, “us”), the data controller responsible for your personal data.

If you have any questions about this policy or your data, you can contact us at:

Email: mastersaddleryportugal@gmail.com
Telephone: +351 911 894 331

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2. What Data We Collect

We may collect and process the following types of personal data:

• Information you provide directly: name, email address, phone number, postal address (e.g., when booking courses or making an enquiry).

• Payment information: processed securely by our payment providers (we do not store your full payment details).

• Website usage data: IP address, browser type, pages visited, and other technical data via cookies and analytics tools.

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3. Why We Collect Your Data

We process your data for the following purposes:

Purpose - Legal Basis

To respond to enquiries and manage course bookingsPerformance of a contract

To send you updates and marketing (if you opt-in)Consent

To analyse and improve our websiteLegitimate interests

To comply with legal and financial obligations.

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4. Cookies & Similar Technologies

We use cookies and similar technologies to improve your browsing experience and understand how visitors use our site.

Types of cookies we use:

• Strictly necessary cookies: Essential for the site to function (e.g., session management).

• Preferences cookies: Remember your settings and choices.

• Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics).

• Marketing cookies: Used for personalised advertising and tracking.

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You can manage your cookie preferences via our cookie banner or by adjusting your browser settings. Non-essential cookies are only set with your consent.

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5. Sharing Your Data

We do not sell your personal data.
We may share your data with:

• Service providers who help us operate the website and process payments (e.g., Wix, Stripe, Mailchimp).

• Regulators, legal authorities, or insurers where required by law.

• Other third parties, but only with your consent.

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When we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place.

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6. How Long We Keep Your Data

We only keep your personal data for as long as necessary:

• Course booking and customer records: up to 7 years for legal and accounting purposes.

• Marketing data: until you withdraw your consent.

• Website analytics data: as per cookie settings (usually 2 years maximum).

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7. Your Rights

You have the following rights under GDPR:

• Access your personal data.

• Request correction of inaccurate data.

• Request deletion of your data (“right to be forgotten”).

• Object to or restrict processing.

• Withdraw consent at any time.

• Request data portability.

• Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe we have mishandled your data.

You can exercise these rights by contacting us at the email above.

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8. Data Security

We implement appropriate technical and organisational measures to secure your data, including encryption, secure servers, and access controls. In the event of a serious breach, we will notify affected individuals and the ICO as required by law.

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9. Children’s Privacy

Our services are not directed at children under 16. If we become aware that we have collected personal data from a child without appropriate consent, we will delete it promptly.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

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